At Luxez.store, we strive to provide the best shopping experience for our customers. If you wish to cancel your order, please read the following cancellation policy carefully:

1. Cancellation Period: You may cancel your order within 24  Hours from the date of purchase.

2. Eligibility: To be eligible for cancellation, your order must be in pending status and not already shipped. Once your order has been shipped, it cannot be canceled.

3. Cancellation Procedure: To cancel your order, please contact our customer support team at [customer support email/phone number] with your order details. Please provide your order number and the reason for cancellation.

4. Refund Process: Upon successful cancellation of your order within the stipulated cancellation period, we will initiate the refund process. Refunds will be processed using the original payment method. Please note that it may take up to 15 business days for the refund amount to reflect in your account.

5. Non-Eligible Items: Some items may not be eligible for cancellation due to their nature, such as personalized or custom-made jewelry. Please check the product description for cancellation eligibility before placing your order.

6. Modification: Luxez.store reserves the right to modify or amend this cancellation policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website.

7. Contact Us: If you have any questions or concerns regarding our cancellation policy, please feel free to contact us at luxezjewels@gmail.com. Our dedicated customer support team will be happy to assist you.

Thank you for shopping at Luxez.store. We appreciate your understanding and cooperation.